Inside the TD SYNNEX Microsoft CSP Team – Sean Taylor

In this session, I am joined by Sean Taylor, who at the time of recording was supporting our partners as a Cloud Solutions Architect, and has since stepped into the role of Technical Practice Manager. We focus on the technical side of supporting partners, with a strong emphasis on Copilot and readiness, including:

• What pre-sales technical support really looks like and how Sean’s team helps partners win and deliver opportunities
• The key readiness steps for Copilot, including data quality, security, compliance and governance
• Why prompting matters, and how getting it right can completely change the output
• Common blockers for both partners and end customers, and how to overcome them
• Why early engagement is critical to make sure the right solution is chosen from the start

We also touch on broader opportunities across the Microsoft stack, and how partners can tap into technical expertise across everything from Azure to Desktop as a Service. This is a great episode if you are looking to build confidence in Copilot conversations, strengthen your technical approach, or simply make better use of the support available to you. I hope you enjoy the conversation, and more to come in the series.