Inside the TD SYNNEX Microsoft CSP Team – Mollie Rapson

"In this session, I am joined by Mollie Rapson, one of our Microsoft CSP Business Development Managers, who works with strategic partners to develop the relationship and strategy between their business and TD SYNNEX. We explore what partners can expect from a BDM relationship and why open, early engagement can lead to better support, including:

• Building joint business plans around a partner’s goals and Microsoft priorities
• Supporting QBRs, partner meetings, training, call-out days and escalations
• Tailoring activity to the partner’s maturity and areas of focus
• Navigating Microsoft licensing, Partner Center and the wider Microsoft ecosystem
• Using tools such as Cloud Insights and renewal dashboards
• Accessing +ONE training, Partner Center support, CSP training and exam vouchers
• Supporting customer opportunities with adoption, optimisation and commercial guidance

We also discuss why having someone within the partner business who is focused on the Microsoft relationship can make it easier to keep track of programmes, campaigns, resources and ongoing changes. This is a great episode if you want to understand how to work more strategically with your BDM and make better use of the support available from TD SYNNEX. I hope you enjoy the conversation, with more to come in the series"